“I have worked with SyMed for over 2.5 years. The company provides front and back-end services for our commercial insurance business. SyMed shares our agency’s philosophy of “do whatever it takes.” While this philosophy is the basis of our behavioral health services, they share the same philosophy in customer services.
SyMed is a true business partner that has embraced the concept of their business as an extension of our business. They are integral throughout our business process — from referral to collections. From the customer perspective, this business process is seamless. Together, we have learned alongside the world of Autism Services.”
Eleanor Castillo Sumi, Ph.D., BCBA-D, Uplift Family Services
“In our county, there is always something. Most recently it is adding a new system to our network for real life billing information and a complete change to the credentialing process of our clinicians which must be completed before this can work. SyMed has been very responsive to this. “
Administration Coordinator, Bill Wilson Center
“Our medical practice has been working with SyMed Corporation for several years. SyMed provides quality service and expertise for all of our billing needs. We also enjoy the relationships we have built with the employees.
One aspect we really like is that SyMed is always current and knowledgeable about the changes in the laws and regulations of Medicare and MediCal. They ensure that we comply with all the necessary requirements, e.g., the Affordable Care Act retroactive reimbursement. SyMed verified that we qualified for these retroactive payments. The practice realized a substantial amount of revenue as a result of SyMed’s efforts. We couldn’t have done this without their great help. SyMed Corporation and its staff are awesome. We are very happy.”
Rodolfo A. Daquioag, M.D., Primary Care Provider
“Communication is very good, in person, through email, through other providers, and through a system SyMed set up for us with a feedback loop to quickly catch documentation errors for correction.”
CA Behavioral Health Agency, SyMed RCM Client of 9 Years
“Any issues that arise are handled promptly. I appreciate the personalized care that SyMed continues to provide. I’ve been a client for 10 years because I’m very pleased overall. “
Dr. Dhugga, MD, CMD, Spherical Medical Group
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Benefits to Outsourcing
Eliminate Duplicate Claim Data Entry
Lower Administrative Costs
Enforce HIPAA Compliance
Assistance with Provider Enrollment
Access to High Quality Reporting
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