We have three options: faxing, priority mail, or electronic submission.
Yes. SyMed Corporation utilizes a “team” billing approach. Your account will be handled by a small team that will all be cross-trained on your account as well as an account manager, managing the processes and the team.
Yes. SyMed Corporation utilizes a “team” billing approach. Your account will be handled by a small team that will all be cross-trained on your account as well as an account manager, managing the processes and the team.
Claims are processed within 72 hours.
If claims are not paid within the 30 days, allowable by law, SyMed begins the follow-up process. Aging reports are produced, review of outstanding claims occurs, and payment issues are resolved by with the insurance companies We receive payment and post receipts into our system. SyMed generates statements for patient balances and mail as needed. Patients call SyMed for assistance and SyMed handles the patient on behalf of your company.
Secondary submissions are included in our service.
There are three options: 1) Provide your patient information on the excel file format provided for you at the time of integration 2) A complete printout (or softcopy) from your existing system or 3) Provide the most current patient information as you see them (gives you the opportunity to “start fresh” with your data and have your patients re-register.
To ensure the smoothest transition, SyMed expects to spend 2-3 weeks on converting the billing over to our systems.
We recommend that you continue to work (post payments and rebill) your existing accounts receivable. If this is not possible, we can handle that as well with an additional fee for the service. SyMed will convert the old accounts receivable and integrate it into our existing production schedule to minimize the amount of billing postponements and disruption in cash flow because of outsourcing your data with an expected conversion time of at least 14 days.
We recommend that you continue to work (post payments and rebill) your existing accounts receivable. If this is not possible, we can handle that as well with an additional fee for the service. SyMed will convert the old accounts receivable and integrate it into our existing production schedule to minimize the amount of billing postponements and disruption in cash flow because of outsourcing your data with an expected conversion time of at least 14 days.
Most times, claims are denied due to missing information. SyMed will submit all documentation needed, contact the client for missing information on behalf of your company, and resubmit the claim for repayment immediately.
