If claims are not paid within the 30 days, allowable by law, SyMed begins the follow-up process. Aging reports are produced, review of outstanding claims occurs, and payment issues are resolved by with the insurance companies We receive payment and post receipts into our system. SyMed generates statements for patient balances and mail as needed. Patients call SyMed for assistance and SyMed handles the patient on behalf of your company.